Privacy Policy

We use your information for the following purposes:

• Providing real estate photography and related services
• Scheduling appointments and coordinating property visits
• Processing payments and managing billing
• Communicating about your services and orders
• Improving our website and service quality
• Marketing our services (with your consent)
• Complying with legal obligations
• Protecting against fraud and abuse

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure cloud storage with access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Employee training on data protection practices

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising (with consent)
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Client information: 7 years for business and tax purposes
• Photos and videos: Until project completion plus 2 years (unless otherwise agreed)
• Marketing data: Until you opt out or 3 years of inactivity
• Website analytics: 26 months (Google Analytics default)

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

If you provide your mobile phone number through our website forms, booking system, or other communication channels, you may receive SMS (text) messages from Estate Shutter FL LLC regarding:

• Appointment confirmations
• Service updates
• Scheduling coordination
• Promotional offers (with your consent)

How We Obtain SMS Consent

SMS consent is obtained when you check the SMS opt-in checkbox on our website forms. By checking the box, you agree to receive SMS text messages from Estate Shutter FL LLC at the phone number provided. Your consent is not a condition of any purchase.

Message Frequency & Rates

Message frequency varies. Message and data rates may apply.

Opt-Out & Help

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@estateshutterfl.com or (786) 604-0823.

Data Sharing & Third Parties

We do not share, sell, rent, or disclose mobile opt-in data or SMS consent information to any third parties or affiliates for marketing or promotional purposes.

Carrier Disclaimer

Estate Shutter FL LLC and participating carriers are not liable for delayed or undelivered messages. Carriers are not responsible for the content of messages sent on behalf of Estate Shutter FL LLC.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

If you have any questions about this privacy policy or our privacy practices, please contact us: